Legal
BACKGROUND:
GYMJAM understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://gymjam.io (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you first register for an Account.
In this Policy the following terms shall have the following meanings:
| Term | Meaning |
|---|---|
| “Account” | means an account required to access and/or use certain areas and features of Our Site; |
| “Cookie” | means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and |
| “Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
Our Site and App are owned and operated by GYMJAM.
Email address: [email protected]
This Privacy Policy applies only to your use of Our Site and the GYMJAM mobile application. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
Depending upon your use of Our Site and App, we may collect and hold some or all of the personal and non-personal data set out in the table below. We also confirm that we do not use analytics or similar tracking technologies on Our Site.
| Data Collected | How We Collect the Data |
|---|---|
| Identity Information (e.g. forename, surname, date of birth) | Collected when you register for an Account. |
| Contact information (e.g. email address, telephone number, physical address/postcode) | Collected when you register for an Account or update your profile. |
| Profile & Physical Health information (e.g. gender, weight, body fat %, specific limb/body measurements, fitness goals, training progress) | Collected automatically as you use the GYMJAM application to log workouts, weigh-ins, and perform activities. |
| Training History (e.g. workout duration, lifted weights, sprint times, max reps, personal records) | Collected consistently across your use of the fitness tools in the GYMJAM app. |
| Third Party Integrations (e.g. Google Fit API tokens and health sync data) | Collected if you choose to optionally connect external health data providers to your account. |
| Payment information (e.g. subscription status, Stripe IDs) | Collected by our payment processor (Stripe) when you upgrade your account or purchase a premium program. |
| Technical information (e.g. IP address, browser type and version) | Collected automatically through essential server logs when you access Our Site. |
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| What We Do | What Data We Use | Our Lawful Basis |
|---|---|---|
| Registering you on Our Site. | Identity and Contact Data | Performance of a contract |
| Providing and managing your Account. | Identity, Contact, and Profile Data | Performance of a contract |
| Supplying our products and services to you. | Profile, Health & Training Data | Performance of a contract |
| Managing payments for our products and services. | Payment Information | Performance of a contract |
| Cross-referencing external health tools. | Third Party Integrations | Consent |
| Communicating with you. | Contact Data | Legitimate interests (to respond to your requests) |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long We Keep It |
|---|---|
| Identity & Contact Information | For the duration your Account is active, and up to 30 days after deletion. |
| Profile & Health Data | Retained continuously while your Account is active to track your progression. If you delete your account, or your account remains entirely inactive for 3 years, this data will be permanently anonymized. |
| Payment Information | Financial records are retained for up to 7 years to comply with tax laws. |
| Technical Information | Essential server logs are retained for 30 days for security purposes. |
We will only store your personal data within the European Economic Area (the “EEA”) and the United Kingdom (UK). This means that your personal data will be fully protected under the EU/UK GDPR and/or to equivalent standards by law.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following: - Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; - Procedures for dealing with data breaches including notifying you and/or the Information Commissioner’s Office where we are legally required to do so; - Ensuring all data is transmitted securely using HTTPS encryption, and passwords are fully hashed.
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We may sometimes contract with the following third parties to supply certain products and services:
| Recipient | Activity Carried Out | Sector | Location |
|---|---|---|---|
| Stripe | Payment Processing | Financial Services | Global |
| Pusher / Reverb | Live WebSocket Updates | Technology | EU |
| Google Fit Synchronization | Technology | Global |
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site and App, you will be required to submit or allow for the collection of certain data.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time.
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies primarily to maintain your authentication session and improve your experience of Our Site.
We use strictly necessary cookies to keep you logged in to your Account and to protect against Cross-Site Request Forgery (CSRF).
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: [email protected]
We may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.